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Using a Remote Desktop Connection

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I recently had help from IT to set up a remote desktop connection to my workstation.  I was hoping that I could use this connection to troubleshoot manufacturing issues as they come up on 2nd and 3rd shifts.  Unfortunately, Creo displays an "uncounted" license request error when I use it.  I was told by IT that this may be because my workstation is set up to allow me the capability of opening multiple sessions of Creo when I am at work.

 

Has anyone else had any luck with this sort of situation?

 

Thanks


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